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Appointment Booking & Studio Policies

Hours & Scheduling

Kristi Nevels Massage Studio is open Monday through Saturday in Idle Hour Suites on Richmond Road. Same day bookings are encouraged! Review our schedule, policies, and booking guidelines below.

Open Six Days a Week in Central Lexington

Flexible Appointment Scheduling

We offer convenient daytime and evening appointments to fit your personal wellness routine:

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Weekday Sessions

Generous daytime and evening appointment availability throughout Monday through Friday.

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Saturday Appointments

Convenient weekend appointment hours so you can unwind on your days off.

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Advance & Online Booking

Reserve your preferred therapy time online anytime through our convenient booking system.

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Same Day Bookings Encouraged

Looking for short-notice relief? Call or check online for same-day openings.

Fair Guidelines for All Clients

Cancellation & Studio Policies

We understand that unanticipated events happen occasionally in everyone’s life. In our desire to be effective and fair to all clients, the following policies are honored:

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Cancellation, No-Shows & Late Arrivals

Out of respect and consideration to your therapist and other customers, please plan accordingly and be on time. We look forward to serving you!

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24-Hour Cancellation Notice

24 hour advance notice is required when canceling an appointment. This allows someone else to schedule. If you are unable to give 24 hours notice, your credit card will be charged half for your massage at the time of booking.

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No-Show Policy

Anyone who either forgets or consciously chooses to forgo their appointment for whatever reason will be considered a “no-show.” They will be charged full price for their “missed” appointment.

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Late Arrivals Policy

If you arrive late, your session may be shortened in order to accommodate others whose appointments follow yours. Regardless of the length of treatment given, you will be responsible for the full session.

Download Forms Prior to Your Visit

Client Health & Intake Forms

Please download and complete any applicable health history forms prior to your first session:

First-Time Client Health History Form

Standard health intake form covering medical background, areas of discomfort, and session preferences.

Screening Questionnaire Form

General wellness and health screening questionnaire prior to massage treatment.

Body Map for Clients

Visual body diagram allowing you to mark specific areas of tension, pain, or injury.

Client Feedback Form

Post-session feedback questionnaire to share your treatment experience.

Physician’s Permission Form

Medical consent form for clients currently under direct medical supervision or management.

Physician’s Referral Form

Referral documentation from your physician or physical therapist for therapeutic massage.

Kristi Nevels Massage Studio — Lexington, KY

Book an Appointment Now

Same day bookings are encouraged! Conveniently located in Idle Hour Suites on Richmond Road.

A comfortable sofa with a red throw pillow sits in a waiting room with neutral walls.

Idle Hour Suites at 2121 Richmond Rd, Lexington, KY

Studio Location & Directions

Kristi Nevels Massage Studio is conveniently located in Idle Hour Suites, in the center of Lexington, KY on Richmond Road, has plenty of parking and is easily accessible. Address: 2121 Richmond Road, Suite 200, Lexington, KY.

Location #1

2121 Richmond Road suite 200, Lexington, KY, USA

(858) 599-6340 Ext.

Monday

10:00 AM - 7:00PM

Tuesday - Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 3:00 PM

Sunday

Closed

Kristi Nevels Massage Studio

Idle Hour Suites, 2121 Richmond Rd. Suite 200, Lexington, KY 40502

Serving: Lexington, KY

kristinevelsmassage@gmail.com

(859) 963-4000

Monday - Friday

10:00 AM - 7:00 PM

Saturday

10:00 AM - 4:00 PM

Sunday

Closed

Service Area: 30 to 40-mile radius around Lexington, KY

Send Kristi your preferred days and times for a session.

Schedule an Appointment

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Service of Interest

Appointment Inquiries & Scheduling Notes

Photo of Jennifer Galbraith

The facility is very clean and the atmosphere is so relaxing. I always leave feeling relaxed, less tension and decompressed.

Jennifer Galbraith